Privacy policy

Last Update: 25. Juni 2019

Holy Bowly data protection guidelines

It is our commitment to raise awareness of packaging-free delivery of vegan food and to offer users of our related website, app and services the best possible experience. For this purpose, we collect information about restaurants and users. These guidelines explain how we collect information and how it is used and shared.

We—the Grünzeug GmbH, Franz-Mayer-Straße 1, 93053 Regensburg, Germany, operator of the packaging-free delivery service Holy Bowly—are of the conviction that data protection is important for a free, democratic society. We thus make every effort to make our data protection practices transparent and to give you control over your data with regard to the collection and use of this data by Holy Bowly. Please read these guidelines carefully before using our website or our app. Your privacy is very important to us.

For this reason, we have taken measures to ensure that personal information or data that we receive from you is processed and used in compliance with law.

What personal data does Holy Bowly collect?

What is personal data?

Personal data means any information relating to an identified or identifiable natural person . Some examples are name, address, email address, profile picture, telephone number, certain types of server protocols from the browser, and your IP address.

Personal data that you share with us

We save all information that you actively share with us. To be able to offer some services from the website and the app, we must collect certain personal information.

Personal data that is collected includes but is not limited to your name, your email address, your office building and room number, your phone number, and (anonymised) your user behaviour with regard to the use of Holy Bowly and browser information.

The personal data that you provide will also be used by us to enable you to create a user account and a profile, with which you can order food by means of our services. Your Holy Bowly account is linked with your email address.

We will process personal data to the extent it is permitted under statutory data protection laws, in particular in accordance with Art. 6 para. 1 lit.) b) or c) and f) of the General Data Protection Regulation (“GDPR”). To the extent Holy Bowly wishes to process personal data which would not be justified solely under to those aforementioned provisions, Holy Bowly will obtain the necessary data subject consent in accordance with Art. 6 para. 1 lit.) a) in conjunction with Art. 7 GDPR.

Retention period

We will not store your personal data longer than necessary to provide you with the services offered on our Website. To the extent the data has to be stored longer to fulfil legal retention obligations (e.g. obligations on companies to retain business records), the data will be stored until the end of the respective retention obligation. Such data will be restricted so that they can not be processed for any other purposes.

Automatically collected information

When you use Holy Bowly, information is automatically produced, which is read and logged by our server protocols from your browser, including the type of browser, operating information, cookie information (more on this point below in information about cookies) and the website you requested. If not described differently in these data protection guidelines or agreed in a separate data protection agreement, Holy Bowly will only use personal data in an anonymised form.

How will my information be shared?

We will not rent or sell your personal information to anyone! Any transmission of data to third parties will only occur in an anonymised form, such that no individualisation is possible, or when it is legally allowed, or your consent to transmission has been obtained.

We may provide your information to outsourcing providers to provide goods and services, to provide technical support, provide training, or perform other functions in support of our conduct of our business.

If we sell or otherwise transfer (or investigate the potential sale or other transfer of) all or a part of our business, we may transfer to, or share with, the actual or potential buyer or other transferee, the personal information associated with the potentially or actually transferred business. During any due diligence process with a potential buyer, we will impose obligations of confidentiality and restrictions on the use of information. Such transfer would be for the purpose of facilitating due diligence and/or allowing the buyer or other transferee to operate the business.

We may share your information if required by law enforcement, government agencies, courts, or others where we believe that its cooperation with information requests is required by law.

Email communication

After registration with Holy Bowly, we will occasionally make information about our services available.

We will only provide you with marketing material if we have your explicit permission.

In every case: if you do not wish to receive emails from us, you can simply unsubscribe (withdrawing the related permission) by clicking the “unsubscribe” button provided under every email or by changing your settings on our website.

What is the situation with cookies and similar technologies?

Definition of Cookies

We use technologies like cookies and tracking pixels on our website, in our emails, as well as in our app to make a range of products and services available to you. A cookie is a small text file that transfers a website or an app to your hard drive or your internet browser to track the usage of the website or app. Cookies are used to give visitors access to various functions. Through the information contained in a cookie, the way that you use the website can be observed.

Use of Cookies

You can control cookies through your browser settings and other tools. When you use our services with your computer or mobile device, you thereby agree to our use of cookies and tracking pixels in correspondence with these data protection guidelines. We use the following categories of cookies:

These are cookies that are required for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our site or make use of e-billing services.

These are used to recognise you when you return to our site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Many web browsers and mobile operating systems have a “do not track” setting. That said, there is no widely-accepted standard (through the World Wide Web Consortium or otherwise) governing what should happen when a user selects “do not track” in his or her browser. If and when an industry consensus is reached about how to treat a “do not track” setting, we will determine whether to follow that consensus approach. In the meantime, enabling “do not track” in your browser or on your device will not change what information is exchanged with your computer, or how that information is used.

Use of Google Analytics

Holy Bowly uses Google Analytics, a web analytics service provided by Google Inc. in the United States (“Google”) as part of the Website. Google Analytics uses cookies, which allow an analysis of your use of our online services. The information generated by the cookies about your use of our site (including your IP address) will be sent to a Google server in Europe or a member state of the European Economic Area to anonymize your IP address, so that personal references are excluded. This abbreviated IP address is only transferred to a server in the USA after the anonymization of the IP address. Only in exceptional cases the full IP address is transferred to a Google server in the USA and abbreviated there. On our behalf, Google will use the information generated by the cookies in order to evaluate your use of our Website, to compile reports on the use of the Website and to provide other services associated with the use of the Website and your general Internet use. The (abbreviated) IP address will not be merged with other Google data. In addition to the above-mentioned browser settings, you can prevent your data from being processed by Google by downloading and installing the browser plugin available under the following link:

You may choose not to have a unique web analytics cookie identification number assigned to your computer to avoid the aggregation and analysis of data collected on this website. To make that choice, please click below to receive an opt-out cookie. Opt-out complete; your visits to this website will not be recorded by the Web Analytics tool. Note that if you clear your cookies, delete the opt-out cookie, or if you change computers or Web browsers, you will need to perform the opt-out procedure again.

Is my personal data safe?

The personal data of your Holy Bowly account is password protected for the protection of your data and for security reasons. You must prevent unauthorised access to your account and your personal data by appropriately choosing and protecting your password and by limiting access to your computer and browser, by logging out when you wish to leave your account and other such measures.

Grünzeug has taken corresponding technological and organisational measures to ensure the security of your data (for example, SSL encryption and OAuth1 access controls).

The service may contain links to other websites. We are not responsible for the data protection guidelines and/or practices of other websites and do not take responsibility for the contents of these sites. When linking to another website, you should read the data protection guidelines of the linked website. These data protection guidelines only regulate the handling of data that was collected on this service.

How can I delete my account?

If you wish to delete your account, you can send us an email at When you cancel your account, your profile, including your user input will be deleted from the servers and the website of Holy Bowly. Due to the way in which we maintain Holy Bowly, it may be that deletion does not occur immediately, and copies of your profile information and posts may remain on our backup media for as long as ninety (90) days. In addition, your evaluations will be anonymised.

How will data be deleted from my account?

You can delete/change individual contents or information that you have posted with your account or on your profile, or have such contents removed by us by writing to us under In the process, we ask that you name the content that you wish to have deleted as clearly and precisely as possible. Even after data is removed from your account or profile, copies of this data may still be visible in other places, to the extent that this data was shared with others or copied or saved by other users. Removed and deleted data can remain in the backup file for up to ninety (90) days before it is fully removed from our servers.

Will these data protection guidelines be altered?

Holy Bowly may alter these data protection guidelines from time to time. If we change the way in which we use personal data, then we will inform you of this with the publication of new data protection guidelines and, to the extent necessary, we will arrange this new usage of personal data with you.

Right to access your personal data

You may request a copy of the personal data that we have saved and used about you, and identification of the origin and any receivers of this, as well as the purpose of any data processing that we have performed. For further information, please contact us by email under You may be asked to provide proof of your identity (for example, a copy of an identity card), before you receive an answer, so that your identity can be checked.

Right to rectification and erasure of personal data

You have the right to rectify your personal data, to limit its use or to request its deletion by us at any time.

Right to object

You have the right to object to the processing of your personal data for marketing purposes at any time. In case your personal data is processed in circumstances where a balance of interest is to be taken into account in accordance with Art. 6 para .1 lit. f) GDPR, you also have a right to object to this processing (this objection will be handled in accordance with applicable data protection laws, taking into account our and your respective interests and rights).

You may also send your objection via email to

Right to data portability

You have the right to receive your personal data which you have provided to us, in a structured, commonly used and machine-readable format. You also have the right to transmit those data to another controller without hindrance from us, where the processing is based on consent pursuant to lit.) a) of Article 6 para. 1 or lit. a) of Article 9 para. 2 or on a contract pursuant to lit. b) of Article 6 para. 1.

You have the right to have the personal data transmitted directly from us to another data controller, where technically feasible.

Contact details

Our contact details, as data controller for all purposes described above, are as follows:

Grünzeug GmbH
Franz-Mayer-Straße 1
93053 Regensburg

You may also contact us using the following email address:

Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with the supervisory data protection authority, if you consider that the processing of your personal data infringes applicable data protection laws.

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For more information on cookies, please visit our Privacy policy.

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